Free Delivery in the UK

Below, you will find a comprehensive table that clearly outlines how we dliever your firewood to you. From timeframes to specific conditions and charges, we’ve laid out everything you need to know.

Service	Delivery via Courier
Is delivery made by an external courier?
Is it a personal delivery by our in-house team?
Can I receive my delivery within 3 days?
Can I receive my delivery within 3 – 20 working days?
Can I choose my delivery day?
Can I choose a Saturday delivery?
Can I have my firewood stacked?
Can you remove my old crate?
Delivery Restrictions
Will delivery be kerbside only?
Can I specify a drop area?
Can delivery be made on sloping ground?
Can delivery be made on gravel?
Do you require access equal to bin lorry?
Can you deliver with nobody home? (with instructions)
Do you have any height restrictions (trees, cables)?
Communication
Do you send me an SMS on day of delivery?
Do you send me a delivery time slot in advance?
Is my delivery day on my order confirmation?
Charges/Fees
Is there a redelivery fee if I miss my delivery slot?