Free Delivery in the UK

Below, you will find a comprehensive table that clearly outlines how we dliever your firewood to you. From timeframes to specific conditions and charges, we’ve laid out everything you need to know.

Service	Delivery via Courier
Is delivery made by an external courier?
Is it a personal delivery by our in-house team?
Can I receive my delivery within 3 days?
Can I receive my delivery within 3 – 20 working days?
Can I choose my delivery day?
Can I choose a Saturday delivery?
Can I have my firewood stacked?
Can you remove my old crate?
Delivery Restrictions
Will delivery be kerbside only?
Can I specify a drop area?
Can delivery be made on sloping ground?
Can delivery be made on gravel?
Do you require access equal to bin lorry?
Can you deliver with nobody home? (with instructions)
Do you have any height restrictions (trees, cables)?
Communication
Do you send me an SMS on day of delivery?
Do you send me a delivery time slot in advance?
Is my delivery day on my order confirmation?
Charges/Fees
Is there a redelivery fee if I miss my delivery slot?

	Kiln Dried	Air Dried	Woodsure Approved	Hardwood/Softwood	Species	Moisture Content (%)	Calorific Ranking	Heat Out Put	Burn Time (per log)	Popularity By Sales	Aroma	Spitting or Cracking	Kind to your Chimney
DELUXE ASH	Yes	N/A	Yes	Hardwood	Ash (Fraxinus excelsior)	Below 18% (usually 13%)	Category one*	*****	24 minutes	*****	*****	No	*****
STERLING SILVER	Yes	N/A	Yes	Hardwood	Birch (Betula pendula)	Below 18% (usually 13%)	Category one*	****	19 minutes	****	****	No	*****
ECO LOGS	Yes	N/A	Yes	Hardwood	Alder (Alnus glutinosa)	Below 18% (usually 13%)	Category one/two*	****	14 minutes	****	****	No	*****
AIR DRIED HARDWOOD	N/A	Yes	No	Hardwood	Selected Hardwoods	Below 25%	Category two*	****	20 minutes	***	***	No	****
KINDLING	Yes	N/A	Yes	Softwood	Pine (pinus)	Below 15% (usually 13%)	N/A	*****	N/A	*****	*****	Occasional	*****